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post #23731 of 23792 Old 12-31-2018, 10:25 AM
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Originally Posted by brazen1 View Post
That's the manual directional button for the panel settings located on the bottom right on the rear of the set. Just press the center button to disengage.
Thanks and I saw the button now. The image was on and off by itself and I did not touch the button. Question #1 : Does that mean something is wrong with the TV? Question #2 : What is the button for? Thanks again.
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post #23732 of 23792 Old 01-01-2019, 11:08 AM
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I bought a UN65JS8500 as a black friday deal in 2015. Did some research first, the reviews were good, and the 65” is a nice size.

Fast-forward a few years later, I’m starting to really hate it.

For people that are considering buying this TV:

1. the image on the TV is too red. I’ve calibrated my screen but in some scenes the red still has the intensity of looking at a sunset. There is just no way to balance it with the other colors.

2. the TV is slow. After starting it, I have to wait 30sec to a minute to start apps like Neflix or Amazon Video or access my USB stick. I’ve tried to enable/disable quick boot, but that has little effect. Without quick boot, it probably does a cold start and seems to crash less often.

3. the main menu contain ads. Part of the slow menus (see 2) is that Samsung has to load these freakin’ ads to show in my app bar. I’ve disabled all the terms of service options and blocked the whole samsungads.com domain, but since a few weeks ago, they are back.

4. it doesn’t remember any of the USB video settings. When I start a MKV from an USB stick, the first thing I have to do is disable subtitles.

5. It has some weird USB cache that doesn’t work properly. When you remove folders from the USB stick, the TV will still display the old folders. There is a hidden file in the root of your stick that you can delete and that will invalidate the cache. However the TV will then think you have inserted a new USB stick and it seems to be able to track only a finite amount of sticks. After a while the TV will no longer accept any USB sticks and you’ll have to do a factory reset. For now my solution is just to no longer use subfolders. I’ve reported this to them a few times.

6. “smart” apps crash quite often. I like to use Netflix and Amazon Video, both also start quite slow when you compare it to an LG TV.

7. it has some noticable backlight bleeding in the corners, not sure if it has become worse over the past few years.

8. don’t like the smart remote. The curved form makes it unstable and it easily slides of a table or chair. For the color keys (that Amazon Video likes to use) you have to use the settings menu.

I don’t think my next TV is going to be a Samsung. I always thought they looked nice and where a good choice in both features and price, but things like the advertising and terrible support make me want to kick it out of a window.
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post #23733 of 23792 Old 01-05-2019, 05:56 AM
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Originally Posted by wux View Post
Thanks and I saw the button now. The image was on and off by itself and I did not touch the button. Question #1 : Does that mean something is wrong with the TV? Question #2 : What is the button for? Thanks again.
Do a factory reset. That should take care of the anomaly.
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post #23734 of 23792 Old 01-05-2019, 07:28 AM
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*Update*

So got the new mainboard in and boom it is working. Wife is happy. Tv fixed with a part off Ebay for only 75 bucks. I'm happy, but honestly a little disappointed. Been eyeing that lg oled c8 for the last three weeks. But hey, who needs the new $2500 tv that looks absolutely beautiful. Not this guy. Sniff sniff...it was so close. Even had a new mount picked out and was thinking of names for it. Lol
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post #23735 of 23792 Old 01-05-2019, 11:24 AM
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Originally Posted by Andrew Higginbotham View Post
*Update*

So got the new mainboard in and boom it is working. Wife is happy. Tv fixed with a part off Ebay for only 75 bucks. I'm happy, but honestly a little disappointed. Been eyeing that lg oled c8 for the last three weeks. But hey, who needs the new $2500 tv that looks absolutely beautiful. Not this guy. Sniff sniff...it was so close. Even had a new mount picked out and was thinking of names for it. Lol
I went from a 55in js8500 to and lg oled c6. DO IT LOL
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post #23736 of 23792 Old 01-05-2019, 12:57 PM
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I have the 55" Samsung in my Master Bedroom and purchased the 65" LG C8 OLED a few months ago for the Living Room. Like night and day.... the OLED is the best TV I've every owned (and I've owned dozens). I'm hoping the price for the 55" C8 drops a bit once the new 2019 models are out, so I can buy one for the Master Bedroom.


Bottom line is that owning an OLED completely spoils you -- you will only want OLED sets from then on.
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post #23737 of 23792 Old 01-05-2019, 02:35 PM
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I see this thread has transformed into another LG OLED pump palace paradise complete with fake news desperately attempting to take down the competition. What a shame. I guess gumby looking 2D, cave only environments, lack of 3D, and burn-in have become the norm.

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post #23738 of 23792 Old 01-06-2019, 07:57 AM
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Quote:
Originally Posted by brazen1 View Post
I see this thread has transformed into another LG OLED pump palace paradise complete with fake news desperately attempting to take down the competition. What a shame. I guess gumby looking 2D, cave only environments, lack of 3D, and burn-in have become the norm.
Yep, no 3d is a deal breaker for me.
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post #23739 of 23792 Old 01-07-2019, 10:54 AM
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So I noticed the web site listed firmware 1540.3, and it's been up since August or something, but my TV wouldn't download it via auto update.
Yesterday, I manually updated firmware via USB and the interface seems a *lot* snappier. Just less lag time between arrowing over, arrowing down, menu presses, etc. Not sure if anyone else has noticed, so I figured I'd post.

I've also been dealing with light bleed out of the sides of the TV for a year or so now. Many have posted their pictures, and what I have i similar. I guess there's nothing to be done about that? Does samsung let you trade up or anything, or are you basically just out of luck?
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post #23740 of 23792 Old 01-07-2019, 11:15 AM
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Quote:
Originally Posted by Robert Byrne View Post
So I noticed the web site listed firmware 1540.3, and it's been up since August or something, but my TV wouldn't download it via auto update.
Yesterday, I manually updated firmware via USB and the interface seems a *lot* snappier. Just less lag time between arrowing over, arrowing down, menu presses, etc. Not sure if anyone else has noticed, so I figured I'd post.

I've also been dealing with light bleed out of the sides of the TV for a year or so now. Many have posted their pictures, and what I have i similar. I guess there's nothing to be done about that? Does samsung let you trade up or anything, or are you basically just out of luck?

Hmmmm .... just put a 1/2 inch or 3/4 inch piece of black tape down along the edge of whichever side has the light bleed ... thus making your screen 1/2 inch or 3/4 inch narrower and fixing it's edge light bleed for good. That sure beats replacing a $$$ TV that is otherwise outstanding.

Phil
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post #23741 of 23792 Old 01-07-2019, 03:52 PM
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Quote:
Originally Posted by Robert Byrne View Post
So I noticed the web site listed firmware 1540.3, and it's been up since August or something, but my TV wouldn't download it via auto update.
Yesterday, I manually updated firmware via USB and the interface seems a *lot* snappier. Just less lag time between arrowing over, arrowing down, menu presses, etc. Not sure if anyone else has noticed, so I figured I'd post.

I've also been dealing with light bleed out of the sides of the TV for a year or so now. Many have posted their pictures, and what I have i similar. I guess there's nothing to be done about that? Does samsung let you trade up or anything, or are you basically just out of luck?
That's what I had with my set plus 3 pinkish pixel blotches. I had a year to go on my extended warranty, after a little bit of a fight I got a full refund of the purchase price.
It was a shame in a way as this was a fantastic TV but the last 6 months it developed the issues above. In Australia, after spending over $4500, I would expect a high end set to perform for longer especially when it was professionally calibrated & looked after with care.

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post #23742 of 23792 Old 01-07-2019, 04:09 PM
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It was a nice run but I have decided to sell my 55" JS8500 and have replaced it with a Sony 65" Z9D.
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post #23743 of 23792 Old 01-07-2019, 04:12 PM
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It was a nice run but I have decided to sell my 55" JS8500 and have replaced it with a Sony 65" Z9D.
I moved to my first ever Sony, A8F, have no regrets so far.

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post #23744 of 23792 Old 01-07-2019, 04:25 PM
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Quote:
Originally Posted by dlbsyst View Post
It was a nice run but I have decided to sell my 55" JS8500 and have replaced it with a Sony 65" Z9D.

I moved to my first ever Sony, A8F, have no regrets so far.
Nice.
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post #23745 of 23792 Old 01-07-2019, 06:28 PM
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It was a nice run but I have decided to sell my 55" JS8500 and have replaced it with a Sony 65" Z9D.
Is 3d on the Z9D as good as the JS8500 ?
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post #23746 of 23792 Old 01-07-2019, 09:40 PM
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Quote:
Originally Posted by dlbsyst View Post
It was a nice run but I have decided to sell my 55" JS8500 and have replaced it with a Sony 65" Z9D.
Is 3d on the Z9D as good as the JS8500 ?
That's a good question. It should be even better because the Z9D can get a whole lot brighter than the js8500. I haven't tested this out yet though. I will let you know as soon as I do.
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post #23747 of 23792 Old 01-08-2019, 05:43 AM
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Originally Posted by Robert Byrne View Post
So I noticed the web site listed firmware 1540.3, and it's been up since August or something, but my TV wouldn't download it via auto update.
Yesterday, I manually updated firmware via USB and the interface seems a *lot* snappier. Just less lag time between arrowing over, arrowing down, menu presses, etc. Not sure if anyone else has noticed, so I figured I'd post.

I've also been dealing with light bleed out of the sides of the TV for a year or so now. Many have posted their pictures, and what I have i similar. I guess there's nothing to be done about that? Does samsung let you trade up or anything, or are you basically just out of luck?



Hi. Is there really an update for the js8000/8500? I'm in the UK and there's no mention of it on the UK site and the only TV I can see that has the 1540.3 update is the JS9000 set in USA. Am I wrong, or is there an update that the JS8000/8500 TVs in UK will be getting soonish? Many thanks.
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post #23748 of 23792 Old 01-08-2019, 06:11 AM
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That's a good question. It should be even better because the Z9D can get a whole lot brighter than the js8500. I haven't tested this out yet though. I will let you know as soon as I do.
But also keep in mind that when you compare one against the other, you're going from a 55-inch js8500 to a 65in Sony z9d. Some of the perceived difference in entertainment factor will simply be due to the larger size screen. But I am very much interested in knowing if the Sony's 3D is as smooth and artifact-free as the js8500 ?
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post #23749 of 23792 Old 01-08-2019, 06:58 AM
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Hi. Is there really an update for the js8000/8500? I'm in the UK and there's no mention of it on the UK site and the only TV I can see that has the 1540.3 update is the JS9000 set in USA. Am I wrong, or is there an update that the JS8000/8500 TVs in UK will be getting soonish? Many thanks.
I don't know about UK, but for JS8500 in US :Upgrade File(USB type) Version 1540.3 AUG 28,2018

http://www.samsung.com/us/support/o...-js85xx-series

UN48JS8500 UN55HU6950 w/SEK-3500U UN40HU6950 w/SEK-3500U UBD-K8500 UN37C5000
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post #23750 of 23792 Old 01-08-2019, 08:38 AM
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I don't know about UK, but for JS8500 in US :Upgrade File(USB type) Version 1540.3 AUG 28,2018

http://www.samsung.com/us/support/o...-js85xx-series



Thank you very much for that. I wonder why there's been no indication for that update in UK considering it's showing as having been in US for the last 3 months.
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post #23751 of 23792 Old 01-08-2019, 09:14 AM
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I'm in the US. Firmware 1530. Nothing offered to update here either fwiw.

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post #23752 of 23792 Old 01-08-2019, 09:52 AM
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Is anyone aware if the JS8500 is one of the "previous generation TV's" to get Air Play 2 support via firmware update?
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post #23753 of 23792 Old 01-08-2019, 10:09 AM
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I'm in the US. Firmware 1530. Nothing offered to update here either fwiw.
1540 available for usb update at samsung.com

UN48JS8500 UN55HU6950 w/SEK-3500U UN40HU6950 w/SEK-3500U UBD-K8500 UN37C5000
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post #23754 of 23792 Old 01-08-2019, 10:20 AM
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I'm in the US. Firmware 1530. Nothing offered to update here either fwiw.
uh, did you click the link posted above?

http://www.samsung.com/us/support/o...-js85xx-series

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post #23755 of 23792 Old 01-08-2019, 10:30 AM
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Uh, of course I did. I just don't believe in manually updating. Too many things could go wrong like an erroneous download thought to be one thing and ends up being another. By the time a possible mistake is acknowledged, the damage is done. I have no problems with my panel. I'm in no hurry and I'll wait for any update to be pushed to me by Samsung. In the mean time, you can be the Guiney pig and if your English panel turns into a Korean one, you can come here and let us know.

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post #23756 of 23792 Old 01-08-2019, 11:05 AM
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Uh, of course I did. I just don't believe in manually updating. Too many things could go wrong like an erroneous download thought to be one thing and ends up being another. By the time a possible mistake is acknowledged, the damage is done. I have no problems with my panel. I'm in no hurry and I'll wait for any update to be pushed to me by Samsung. In the mean time, you can be the Guiney pig and if your English panel turns into a Korean one, you can come here and let us know.
it's safer to download and manually update then install via the web. in reality, there's no more risk manually updating than over the net.

and I am usually the one around here that craps all over anyone downloading foreign updates.

The update linked was to the US site, not korean, euro, etc... US. you will NOT get a non-US update from the US samsung site.

There is only ONE download available on the site and the instructions are simple. You would have to go out of your way to screw this up.

the OTA updates often don't even show up for months, but the updates contain security patches that should be added immediately if your set is connected to the net.
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post #23757 of 23792 Old 01-09-2019, 07:53 PM
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the OTA updates often don't even show up for months, but the updates contain security patches that should be added immediately if your set is connected to the net.
Shaken, Not Stirred.
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post #23758 of 23792 Old 01-12-2019, 04:10 AM
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Hi everyone long time lurker first time posting, was wandering what everyone thoughts are with regards to an issue that has developed with my set 65JS8000 Australian equivalent.

I seem to be getting these spots of light at the edge of my tv especially on the left side but I think one is developing on the right as well as some light bleed (correct me if I am wrong). I’ve attached pictures of the issue it is really noticeable with lighter colours.

Would it be wise to put in a warranty claim with the retailer I brought this from as I have extended warranty on the set or do you guys think it’s not a major issue, as I seem to be looking at it every time I watch the tv because I know it’s there, any advice would be appreciated thanks.
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post #23759 of 23792 Old 01-12-2019, 08:08 AM
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Hi everyone long time lurker first time posting, was wandering what everyone thoughts are with regards to an issue that has developed with my set 65JS8000 Australian equivalent.

I seem to be getting these spots of light at the edge of my tv especially on the left side but I think one is developing on the right as well as some light bleed (correct me if I am wrong). I’ve attached pictures of the issue it is really noticeable with lighter colours.

Would it be wise to put in a warranty claim with the retailer I brought this from as I have extended warranty on the set or do you guys think it’s not a major issue, as I seem to be looking at it every time I watch the tv because I know it’s there, any advice would be appreciated thanks.
I'd contact Samsung and ask them if this is normal for this set. Make sure to send them the photos. Let us know what they say.
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post #23760 of 23792 Old 01-13-2019, 06:45 AM
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uh, did you click the link posted above?

http://www.samsung.com/us/support/o...-js85xx-series
Don't see unjs8500 listed under models receiving update.
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