My coupons expired this week, and though I wanted the 901, I couldn't wait any longer for it.
Originally Posted by bflora1952
I wonder if CC would take exchanges under their "no questions asked" return policy if I bought 900 boxes with my coupons and took them back a couple weeks later to swap for 901's?
I had the same question.
Originally Posted by Rammitinski
The Circuit City key word seems to be exchange.
I asked three employees at my local Circuit City (San Francisco). Two of them said Yes, and one said Probably Not. However, one of the Yes responses came from the woman at the Customer Service window, who seemed to be in a position of relative authority/decision.
Can I exchange this Zenith converter box for a different Zenith converter box later this month?
Yes. Within 30 days.
Will I get the full purchase price as credit?
So the exchange will include the value of the coupon?
So I bought two 900 boxes. The stock was all April 2008 builds; mine are S/N 804SHCN286xxx.
Now, I haven't actually accomplished the exchange, obviously (since the 901 hasn't appeared). So, the proof will be in my actually doing it, but the prospect of making an exchange for a 901, including the value of a burned coupon, seems to be feasible.
However, one of the floor-salesmen (sincerely, a helpful guy) pointed out that no one there at the store knew exactly when the 901 would be arriving, and that if Circuit City had a boatload of 900's in stock (the Van Ness store had 200 units), that new stock/newer models might not make it to the sales-floor immediately.
Thank you to everyone who contributed in this thread and the 900 thread. This site has been a great resource. Thank you.