HDR brightness on the Samsung Q6FN is abysmal, but wonderful during SDR. Defective?
I recently bought the Samsung Q6FN and I've overall been very happy with it. The only issue is: the HDR doesnt work on this HDR TV. Tomorrow's the last day to return it, so if that needs to be done, I need to find out ASAP
Using the built in Netflix and Plex apps (as well as files from any connected hard drive), the HDR is ridiculously dark. SDR content shows up beautiful and bright, but switch to an HDR show and suddenly everything is at less than 50% brightness. The settings arent changed though — still at full backlight and everything. Even during the Netflix logo on the white background when starting a show, the background is a medium grey (Basically like in the attachment). I've seen people online experiencing this, and the response always seems to be "yeah, your TV actually isnt capable of getting bright enough for HDR", which is absolute bull, because even if I open the TV menu overlay while watching netflix, its at least twice as bright as the video playing. That, and SDR content is BEAUTIFUL on the thing.
In the attachment below, the video in the background is does not get dimmer when opening the menu — thats just how it looks constantly.
The things is though, it's perfectly fine on YouTube, and on my PS4 (and on the retail demo, of course)! HDR in both of those is gorgeous. But I dont know what to do about Netflix and Plex. And I'm assuming since it's happening with files directly off a USB, it's the fault of the TV, and not either of those apps. Should I be returning it? Is this just what HDR looks like? Is this just what HDR looks like on a Samsung, and I'm better off with a different TV?
The 2 other TVs that I was looking at in my price range are the LG SK9500, and the Sony X900E (the F is newer but too expensive). Am I better off with one of these?